Welcome to the Support Center



Before you log a support ticket
,
  visit JVZoo and go to "My Purchases" click on the link for the product you purchased.  

Create ONLY one account in order to set the appropriate access level.

If you need to log a ticket, provide complete purchase details (including product name - and your JVZoo purchase details) and ask a complete question with your request.

Be patient in waiting for your response.  I work my own support desk, and yes, I do take my weekends off.

In order to streamline support requests and better serve you, we utilize a support ticket system. 

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

A valid email address is required to submit a ticket. Return to this support system to check the status of your ticket.  Email is not reliable!

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

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